500 4th Ave, STE 1, Brooklyn, New York, 11215
The medical care provided by the doctors is consistently praised as excellent and life-saving. However, the front desk and administrative staff are a major point of contention, with many patients reporting rude behavior, long wait times, and poor communication. It is a high-quality medical practice that is severely undermined by its front-end operations.
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If you have an issue with the front desk, try to speak directly with the office manager or the doctor's assistant.
✓ What Works Well
✗ Areas to Improve
The doctors are the best, but the staff is awful.
Great care, but be prepared for a long wait.
Professional medical team, but the front desk needs training.