Dothan Behavioral Medicine Clinic (Doctors Building)
408 Healthwest Dr, Dothan, Alabama, 36303
This clinic receives polarized feedback. Many patients rave about specific staff members, particularly 'Phone Nurse Lynn,' who is described as a hero for her helpfulness. Conversely, there are frequent complaints about the clinic's phone system, difficulty scheduling appointments, and some providers having poor bedside manners. Patients often feel like a number rather than a person, though those who connect with the right provider report life-changing support.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need a prescription refill or help, ask specifically for Lynn; she is widely cited as the most effective problem solver in the office.
✓ What Works Well
- Exceptional support from specific staff (Lynn)
- Effective treatment plans for some
- Helpful with insurance hurdles
✗ Areas to Improve
- Phone system is nearly impossible to navigate
- Inconsistent provider bedside manner
- Frequent appointment cancellations
- Why does no one return my calls?
- How do I get a refill when the portal is down?
Lynn is the only reason I stay with this clinic.
The providers are hit or miss; some are great, others are dismissive.
Getting an appointment feels like a full-time job.
- Category Health & Medical
- City Dothan
- State Alabama
- Postcode 36303
- Country United States
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