Doug Heins - State Farm Insurance Agent
701 E Savidge St, Ste 4, Spring Lake, Michigan, 49456
Long-term clients are very satisfied with the service, often highlighting the team's efficiency and willingness to help. Many appreciate the personal touch and the ability to get quick responses. However, there are some reports of frustration regarding policy changes and communication issues. Overall, the agency is seen as a reliable and friendly choice for insurance needs.
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✓ What Works Well
- Efficient and thorough
- Great customer service
- Long-term reliability
✗ Areas to Improve
- Communication issues
- Policy change confusion
- Occasional service delays
- How do I file a claim?
- Why did my policy change?
Been with them for 25 years.
Great service.
Very helpful staff.
- Category Financial Services
- City Spring Lake
- State Michigan
- Postcode 49456
- Country United States
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