Douglas Backous, MD
Health & Medical · ENT / Otology

Douglas Backous, MD

104 27th Ave SE, Puyallup, Washington, 98374

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

Dr. Backous is a polarizing figure; he is widely respected for his surgical skill and ability to handle complex cases, but many patients find his bedside manner to be abrupt, dismissive, or even arrogant. The office is often described as busy and difficult to communicate with. While some patients feel he saved their lives, others feel unheard and frustrated by the lack of empathy and poor administrative follow-up.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
19
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 30/100
Pro Tip

Come prepared with a written list of questions, as the doctor is fast-paced and may not pause for long.

Top-tier surgical skill
Challenging patient experience
Pros & Cons

✓ What Works Well

  • Highly skilled and experienced surgeon
  • Effective at diagnosing complex issues
  • Capable of handling emergency cases

✗ Areas to Improve

  • Abrupt and dismissive bedside manner
  • Poor office communication and follow-up
  • Perceived arrogance by some patients
Frequently Asked Questions
  • Is he the right doctor for my complex ear issue?
  • Why is it so hard to get a return call?
User Feedback

He's a brilliant surgeon, but don't expect a warm hug.

He saved my life, but the office staff is a nightmare.

Very direct and no-nonsense, which some find rude.

Location Details
Street: 104 27th Ave SE
Neighborhood: South Hill
City: Puyallup
State: Washington
Postcode: 98374
Country: United States
Location
104 27th Ave SE, Puyallup, WA 98374
Quick Info
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