Douglas & Leisner Optometry
4705 Buckingham Ct, Chester, Virginia, 23831
Patients are very happy with the doctors, who are described as thorough, kind, and professional. The clinical care is consistently rated highly. The main point of contention is the front desk staff, with several reviewers finding them rude or dismissive, and some frustration with the parking lot check-in policy.
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Be prepared for the parking lot check-in policy, which is standard for this office.
✓ What Works Well
- Thorough and professional doctors
- Friendly and knowledgeable clinical staff
- Efficient exam process
✗ Areas to Improve
- Rude front desk staff
- Parking lot check-in policy
- Long wait for appointments
- Why do I have to check in from the car?
- Are they accepting new patients?
Dr. Douglas is excellent.
The front desk staff is awful.
Great experience for my child.
- Category Health & Medical
- City Chester
- State Virginia
- Postcode 23831
- Country United States
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