Douglas Miller DO at OSMS
1205 W American Dr, Neenah, Wisconsin, 54956
Patients generally praise Dr. Miller for his surgical skill and positive outcomes, particularly with hip and knee replacements. However, a segment of patients reports frustration with long wait times and a perceived lack of empathy or bedside manner. While many feel back to their old selves, others feel like just another number in a corporate machine. The office workflow and communication style are polarizing points for the community.
We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for the first appointment of the day to avoid the long afternoon wait times often reported.
✓ What Works Well
- Excellent surgical outcomes
- Fast recovery times
- Professional and knowledgeable staff
✗ Areas to Improve
- Long wait times
- Perceived lack of empathy
- Frustrating check-in process
- Is the anterior hip replacement recovery really that fast?
- Why are the wait times so long for a scheduled appointment?
Surgical results are spot on.
Bedside manner needs a bit more heart.
The check-in process feels like a robotic chore.
- Category Health & Medical
- City Neenah
- State Wisconsin
- Postcode 54956
- Country United States
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