Douglas S. Chen, MD
6066 W Hwy 74, Suite 222, Indian Trail, North Carolina, 28079
Dr. Douglas Chen is highly regarded as a patient-centered physician who truly listens. Patients appreciate his proactive approach to health and his willingness to use technology for follow-ups. However, the practice suffers from inconsistent administrative support, with some patients reporting long wait times and communication gaps regarding prescriptions and test results.
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✓ What Works Well
- Excellent bedside manner
- Proactive preventive care
- Clear communication
✗ Areas to Improve
- Inconsistent office follow-up
- Long wait times
- Occasional administrative errors
- Can I get a video call for my test results?
- Why is it so hard to get a prescription sent to the pharmacy?
Dr. Chen is the best, he treats you like family.
The office staff needs to be more responsive.
Worth the drive for a doctor who actually listens.
- Category Health & Medical
- City Indian Trail
- State North Carolina
- Postcode 28079
- Country United States
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