Doug's Auto Collision Center
Automobile · Collision Repair

Doug's Auto Collision Center

12404 SE 38th St, Bellevue, Washington, 98006

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Doug's Auto Collision Center is generally well-regarded for its high-quality body work and friendly, professional staff. Many customers appreciate the clear communication and the fact that they often go above and beyond, such as detailing the car. However, there are some reports of long wait times and occasional issues with repair quality, suggesting that while they are a strong choice, it's worth being diligent.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
14
Lowest rating

We analyze 69 public reviews for Doug's Auto Collision Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 80/100
Transparency 75/100
Pro Tip

They are very busy, so book your service well in advance to ensure you get a spot.

Collision repair
Detailing included
Pros & Cons

✓ What Works Well

  • High-quality body work
  • Friendly and professional staff
  • Clear communication

✗ Areas to Improve

  • Long wait times
  • Occasional quality issues
  • Limited capacity
Frequently Asked Questions
  • Do they offer loaner cars?
  • Why is the wait so long?
  • Are they honest about repairs?
User Feedback

Steven and his team are great.

They fixed what other shops couldn't.

Great paint matching.