Dove Family Dentistry - Riverdale
5144 Riverdale Rd, Suite 106, Memphis, Tennessee, 38141
Dove Family Dentistry in Riverdale is generally praised for its friendly and professional staff, with many patients highlighting the gentle care provided by Dr. Robinson. The office is often described as clean and welcoming. However, there are notable complaints regarding billing transparency, scheduling errors, and occasional rudeness from the front desk. While the clinical experience is often positive, the administrative side can be a source of frustration for some.
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Keep detailed records of all payments and insurance explanations to resolve potential billing discrepancies later.
✓ What Works Well
- Gentle and professional dental care
- Clean and welcoming office
- Friendly hygienists
✗ Areas to Improve
- Billing and insurance communication issues
- Scheduling errors
- Occasional front desk rudeness
- Why am I receiving bills for paid services?
- Can I get a cleaning on a walk-in visit?
- Is my insurance accepted here?
Dr. Robinson is great, but the billing is confusing.
They are very gentle with nervous patients.
Front desk needs to be more organized.
- Category Health & Medical
- City Memphis
- State Tennessee
- Postcode 38141
- Country United States
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