Dove Family Dentistry - Whitehaven
4097 Elvis Presley Blvd, Memphis, Tennessee, 38116
This office has a very polarized reputation. Many patients praise the staff for being friendly, professional, and caring, especially with anxious patients. However, there are frequent and serious complaints about rude front desk staff, aggressive billing practices, and poor communication. The experience seems to vary greatly depending on the staff member encountered.
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Be very clear about their confirmation and cancellation policies to avoid unexpected fees.
✓ What Works Well
- Friendly and caring clinical staff
- Good care for anxious patients
- Clean and professional office
✗ Areas to Improve
- Rude and unprofessional front desk
- Aggressive billing and cancellation policies
- Inconsistent communication
- Why was I charged this fee?
- How do I resolve this billing issue?
The clinical staff is great, but the front desk needs training.
I felt disrespected by the office manager.
Great care, but the policies are too strict.
- Category Health & Medical
- City Memphis
- State Tennessee
- Postcode 38116
- Country United States
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