Home Services · Appliance Repair & HVAC

Dovel Refrigeration & Air Conditioning

1600 N Broadway St, Red Oak, Iowa, 51566

Google Maps Updated: 20 May 2026
Authenticity Score: 85/100
About

This company is a local staple with a long history of service. Many customers love their friendly, efficient, and professional approach. However, there are some notable complaints about poor customer service from specific staff members and issues with installation quality. It's a company that many have used for years, but experiences can vary depending on who you deal with.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
19
Lowest rating

We analyze 74 public reviews for Dovel Refrigeration & Air Conditioning using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 80/100
Communication 75/100
Pro Tip

They are a long-standing local business, so ask for a technician you've worked with before if you have a preference.

Appliance Sales
HVAC Service
Pros & Cons

✓ What Works Well

  • Friendly and professional
  • Quick response times
  • Long-standing local business

✗ Areas to Improve

  • Poor customer service from some staff
  • Installation quality issues
Frequently Asked Questions
  • Do you sell appliances?
  • Are you available for emergency repairs?
  • What is your warranty policy?
User Feedback

Dovel provided the best customer service experience.

Janice was very rude and unhelpful.

They fixed my washer in one day.