Downeast Toyota
652 Wilson St, Brewer, Maine, 04412
Downeast Toyota in Brewer is a well-established dealership with a loyal customer base. Many customers praise the sales team for being friendly and helpful, with some even calling them friends. However, there are significant complaints about the service department, including long wait times, poor communication, and issues with the quality of repairs. It's a place where you might have a great sales experience but a frustrating service experience.
We analyze 80 public reviews for Downeast Toyota using our data models and filter out spam to highlight only authentic feedback.
Always get a written estimate and timeline before leaving your vehicle for service.
✓ What Works Well
- Friendly sales staff
- Good inventory
- Helpful sales process
✗ Areas to Improve
- Poor service department communication
- Long wait times
- Inconsistent service quality
- Do you offer test drives?
- What are your financing options?
- Do you have loaner cars?
Sales team was great, no pressure.
Service department was dismissive.
Great experience, but service needs work.
- Category Automobile
- City Brewer
- State Maine
- Postcode 04412
- Country United States
