425 Burlington Ave, Downers Grove, Illinois, 60515
Patients are split. Many love the clinical care and find the dentists skilled and kind. However, the front office and billing department are a total mess. People are frustrated by surprise bills and poor communication. It feels like a great practice that lost its way after changing owners.
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Always verify your insurance claims directly with your provider before paying any balance sent by the office.
✓ What Works Well
✗ Areas to Improve
Billing is a nightmare, constant errors.
Clinical staff is top-notch and caring.
Front desk needs a serious attitude adjustment.