Down's Septic & Drain Inc
4329 State Rd, Peninsula, Ohio, 44264
Down's Septic & Drain has a long-standing reputation, but recent reviews suggest a decline in service quality and customer experience since being acquired by Wilson. While many customers still praise the individual technicians for their professionalism, there are frequent complaints about poor management, high prices, and difficult communication. It's a company in transition that is struggling to maintain its former high standards.
We analyze 78 public reviews for Down's Septic & Drain Inc using our data models and filter out spam to highlight only authentic feedback.
If you have a long-standing relationship with the company, be prepared for changes in service and pricing.
✓ What Works Well
- Professional and courteous technicians
- Long-standing local reputation
- Efficient work
✗ Areas to Improve
- High prices post-acquisition
- Poor management and communication
- Difficult scheduling
- Are you still family-owned?
- Why are your prices so high?
- How quickly can you schedule a service?
Technicians are great, management is not
Pricing is no longer competitive
Communication has declined
- Category Home Services
- Neighborhood Peninsula
- City Peninsula
- State Ohio
- Postcode 44264
- Country United States
