Downtown Dental - Loop
25 E Washington St, Suite 1921, Chicago, Illinois, 60602
This practice has a long history, but recent reviews indicate a significant decline in customer service and billing transparency. While some patients still appreciate the clinical work, many report feeling like the office is profit-driven, with aggressive upselling and poor communication regarding insurance. The administrative side is frequently described as disorganized and rude, leading to a loss of trust among long-term patients.
We analyze 59 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a detailed, written treatment plan and verify insurance coverage before agreeing to any procedures.
✓ What Works Well
- Convenient Loop location
- Some skilled hygienists
- Good clinical work (historically)
✗ Areas to Improve
- Aggressive upselling
- Poor billing transparency
- Rude and disorganized front desk
- Why am I being charged for services I didn't receive?
- Is this office profit-driven?
Used to be great, but now it feels like a scam.
The dentists are nice, but the office operations are a nightmare.
Be very careful with your billing statements here.
- Category Health & Medical
- City Chicago
- State Illinois
- Postcode 60602
- Country United States
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