Health & Medical · Ophthalmology

Downtown Eyecare/ Eric Dessner MD

398 Bridge St, Brooklyn, New York, 11201

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

Patients generally appreciate the thoroughness and efficiency of Dr. Dessner and his team. The office is noted for its convenient location and modern equipment. While most reviews are glowing regarding the medical care, there are occasional complaints about front-desk staff behavior and long wait times during peak hours. Overall, it is a highly regarded spot for eye care in the heart of Brooklyn.

Our Review Process
20
Most Relevant
10
Newest
20
Highest
15
Lowest

We analyze 65 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 65/100
Pro Tip

If you need help picking out frames, ask for Jessica in the optical department; patients consistently praise her patience and expertise.

Same-day appointments
In-house optical shop
Pros & Cons

✓ What Works Well

  • Thorough eye exams
  • Convenient location
  • Modern diagnostic equipment

✗ Areas to Improve

  • Inconsistent front desk service
  • Occasional long wait times
  • Billing/prescription delays
Frequently Asked Questions
  • Do they take walk-ins?
  • Is the office wheelchair accessible?
  • How long does a standard exam take?
User Feedback

Dr. Dessner is a brilliant diagnostician.

Jessica in optical is incredibly helpful.

Great care, but the front desk needs better training.

Location Details
Street: 398 Bridge St
Neighborhood: Downtown Brooklyn
City: Brooklyn
State: New York
Postcode: 11201
Country: United States
Location
398 Bridge St, Brooklyn, NY 11201
Quick Info
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