Dr. Alicia Coker, MD
40 SW 13th St, Suite 604, Miami, Florida, 33130
Patients generally praise Dr. Coker for her medical expertise and efficiency, often noting that she respects their time. However, the office staff, particularly the receptionist, is a major pain point for many. Several reviewers feel the strict office policies are handled with a rude or dismissive tone. Overall, it is a polarizing practice where the doctor's quality is high but the admin experience is hit or miss.
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The office runs on a strict 'no-wait' policy; being even a few minutes late can result in being dropped as a patient.
✓ What Works Well
- No wait times
- Dr. Coker is thorough and knowledgeable
- Efficient digital processes
✗ Areas to Improve
- Rude and dismissive front desk staff
- Strict, unforgiving office policies
- Poor communication regarding cancellations
- Why is the staff so rude?
- Are the strict punctuality policies worth it?
The doctor is spot on, but the front desk needs a reality check.
If you value your time, this is the place, but don't expect a warm welcome.
The admin team makes the whole experience a headache.
- Category Health & Medical
- City Miami
- State Florida
- Postcode 33130
- Country United States
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