502 N Valley Pkwy, Suite 1, Lewisville, Texas, 75067
Dr. Archana Chandra is widely respected for her thoroughness and genuine care for her patients. Many long-term patients appreciate her proactive approach and ability to listen. Conversely, a significant number of reviews point to major issues with the front office staff, including rudeness and poor communication. While the medical care is spot on, the administrative experience is a major pain point.
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Directly request to speak with the clinical team if the front desk is unresponsive.
✓ What Works Well
✗ Areas to Improve
Dr. Chandra is amazing, but the staff makes me want to leave.
Great doctor, terrible customer service.
I feel like a number when dealing with the front office.