Dr. Black's Eye Associates
1102 Lyndon Ln, Suite A, Louisville, Kentucky, 40222
This practice is highly polarized. While many patients love the doctors, especially Dr. Howell and Dr. Petersen, there are frequent complaints about administrative incompetence, long wait times, and poor communication. It's a place where the medical care is often excellent, but the patient experience is frequently marred by poor management.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need glasses quickly, consider checking with the lab directly or looking for an alternative if you are in a rush.
✓ What Works Well
- Excellent doctors
- Thorough exams
- Kid-friendly
✗ Areas to Improve
- Long wait times
- Poor communication
- Administrative errors
- Why is the wait so long?
- Can I get my glasses faster?
Great doctors, terrible front desk
Efficient care, poor management
Hit or miss experience
- Category Health & Medical
- City Louisville
- State Kentucky
- Postcode 40222
- Country United States
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