Dr. Brian W. Heaton, MD
4403 Harrison Blvd, Suite 4400, Ogden, Utah, 84403
Dr. Heaton and his team, particularly Rick Cloward, are highly regarded for their clinical expertise. However, the office is plagued by significant administrative issues, including long wait times, poor communication, and billing frustrations. Patients often feel the clinical care is excellent, but the office experience is poor.
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If you have a billing issue, try to resolve it in person rather than over the phone.
✓ What Works Well
- Excellent clinical care
- Knowledgeable providers
- Effective treatment plans
✗ Areas to Improve
- Long wait times
- Poor administrative communication
- Billing frustrations
- How long is the wait?
- Is the staff helpful?
Great doctors, bad office.
Very thorough.
Scheduling is a nightmare.
- Category Health & Medical
- City Ogden
- State Utah
- Postcode 84403
- Country United States
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