77 W Granada Blvd, Ormond Beach, Florida, 32174
Dr. Brittany Jones is widely regarded as a compassionate and thorough physician who genuinely listens to her patients. While the medical care is top-notch, the office administration, particularly wait times and phone systems, receives frequent criticism. Patients feel valued by the doctor but frustrated by the red tape.
Try using the patient portal for non-urgent communication to avoid the frustrating AI phone system.
✓ What Works Well
✗ Areas to Improve
Dr. Jones is a keeper, but the office needs better management.
She never rushes you and explains everything clearly.
The AI phone system is incredibly annoying.