Health & Medical · Pediatrics

Dr. Carla Cole

323 N Shiloh Rd, Garland, Texas, 75042

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

This clinic has a very polarized reputation. While some long-term patients appreciate the doctors, there are numerous reports of rude staff, long wait times, and concerns regarding misdiagnosis or lack of empathy. The administrative side of the practice is frequently cited as a major source of frustration for parents.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 20/100
Pro Tip

If you visit, request Dr. Lopez specifically, as he is the most highly rated provider.

High staff turnover
Accepts Medicaid
Pros & Cons

✓ What Works Well

  • Some doctors are very kind
  • After-hours availability
  • Convenient location

✗ Areas to Improve

  • Rude and unprofessional staff
  • Extremely long wait times
  • Concerns about medical empathy
Frequently Asked Questions
  • Why is the staff so rude?
  • Are the wait times always this long?
User Feedback

Dr. Lopez is great, but the office is a nightmare.

Staff needs better training.

I'm looking for a new pediatrician.

Location Details
Street: 323 N Shiloh Rd
Neighborhood: Garland
City: Garland
State: Texas
Postcode: 75042
Country: United States
Location
323 N Shiloh Rd, Garland, TX 75042
Quick Info
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