Dr. Carlos I. Gabriel, OBGYN
199 Avenue B NW, Suite 210, Winter Haven, Florida, 33881
Dr. Gabriel and his team, particularly APRN Jen Valadez, receive high praise for their medical expertise, bedside manner, and thorough care. Many patients feel well-supported and heard. Conversely, the office administration is frequently criticized for being disorganized, with long delays in returning calls and issues with the patient portal, which detracts from the overall experience.
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If you have an urgent question, try to schedule an appointment rather than relying on phone messages, as the office is often slow to respond.
✓ What Works Well
- Excellent bedside manner
- Thorough medical explanations
- Compassionate care team
✗ Areas to Improve
- Unresponsive office staff
- Disorganized communication
- Portal issues
- How can I reach the office for a refill?
- Are the providers accepting new patients?
- Why is the phone line unavailable?
Dr. Gabriel is a lifesaver, but the office staff needs to improve.
Jen Valadez is wonderful and very knowledgeable.
Great care, but I have to call multiple times to get a response.
- Category Health & Medical
- City Winter Haven
- State Florida
- Postcode 33881
- Country United States
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