Dr. Charles Rosenthal & Associates
19575 Biscayne Blvd, Suite 107, Aventura, Florida, 33180
Patients generally praise the doctors for their thoroughness and expertise. However, the front desk staff is a major point of contention, with many reports of rudeness, poor communication, and long wait times. It's a clinic where the medical care is highly valued, but the administrative experience is often a source of frustration.
We analyze 77 public reviews for Dr. Charles Rosenthal & Associates using our data models and filter out spam to highlight only authentic feedback.
If you have a choice, try to schedule your appointment for early in the day to minimize wait times.
✓ What Works Well
- Thorough and expert doctors
- Professional medical care
- Clean and organized office
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Long wait times
- Poor phone communication
- Why is the front desk so rude?
- How long is the wait?
- Do you accept my insurance?
Dr. Rosenthal is excellent
Front desk needs better training
Great medical care, poor service
- Category Health & Medical
- Neighborhood Aventura
- City Aventura
- State Florida
- Postcode 33180
- Country United States
