5500 Summerville Rd, Phenix City, Alabama, 36867
Dr. Spann has a loyal following, but the practice faces significant criticism regarding front-desk staff behavior, rigid policies about parents accompanying children, and billing transparency. While some patients find the care professional, the negative experiences regarding customer service and office environment are frequent.
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Clarify their policy on parents accompanying children before booking an appointment.
✓ What Works Well
✗ Areas to Improve
Staff is very rude
Dr. Spann is nice but the office is unorganized
Policy on parents is unacceptable