2855 Candler Rd, Suite 12, Decatur, Georgia, 30034
Dr. Craig Williams Orthodontics is highly regarded for the doctor's expertise and the staff's professionalism. Many patients have been with the practice for decades, highlighting the trust and quality of care. However, there are recurring complaints about administrative communication, billing transparency, and occasional rudeness from the office manager. While the clinical results are excellent, the administrative experience can be inconsistent.
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The doctor is known for being very informative, almost like a master class in orthodontics.
✓ What Works Well
✗ Areas to Improve
Dr. Williams is a master of his craft.
Great results, but the office manager can be tough.
Professional care that stands the test of time.