Dr. Curtiss Combs, MD
3989 W Stetson Ave, Suite 100, Hemet, California, 92545
Patients are deeply divided here. Many rave about the clinical staff, especially Nyesha and Dr. Sanders, for their warmth and thoroughness. However, a significant number of patients report extreme frustration with the call center and administrative staff, citing long hold times and poor communication. It seems the providers are excellent, but the front-end system is a major pain point for many.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for non-urgent requests to bypass the long hold times of the call center.
✓ What Works Well
- Exceptional bedside manner from providers
- Thorough and attentive care
- Clean and welcoming office
✗ Areas to Improve
- Frustrating call center experience
- Long wait times in the office
- Inconsistent administrative follow-through
- How do I reach the office directly?
- Are the providers accepting new patients?
The doctors are great, but the phone system is a nightmare.
Nyesha is a sweetheart and makes the visit so much better.
They really listen to your concerns here.
- Category Health & Medical
- City Hemet
- State California
- Postcode 92545
- Country United States
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