1619 E Common St, Suite 902, New Braunfels, Texas, 78130
Dr. Hernandez is highly praised for his thoroughness, knowledge, and genuine care for his patients. He takes the time to explain complex issues. However, the office staff is a major point of contention, with many reports of poor communication, billing issues, and difficulty scheduling.
If you have billing questions, try to resolve them in person or via written correspondence to keep a paper trail.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the staff is a nightmare.
He really listens to his patients.
Excellent care, but be prepared for administrative headaches.