Dr. Dental: Dentistry & Braces
1059 Boston Rd, Springfield, Massachusetts, 01119
Feedback for this location is polarized. While many patients appreciate the clinical skill of the dentists and the affordability of the services, there is significant frustration regarding the administrative side. Frequent appointment cancellations and difficulty reaching the office by phone are common pain points. When patients actually get into the chair, they generally report a positive, professional experience.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching them by phone, try visiting in person to confirm your appointment, as the automated system can be unreliable.
✓ What Works Well
- Affordable pricing
- Skilled dental work
- Kind clinical staff
✗ Areas to Improve
- Poor phone communication
- Frequent appointment cancellations
- Disorganized scheduling system
- Why is it so hard to reach someone by phone?
- Do they accept walk-ins?
- Are the prices transparent?
Great dentists, terrible front office
Hard to get an appointment
Good value for the money
- Category Health & Medical
- City Springfield
- State Massachusetts
- Postcode 01119
- Country United States
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