Dr. Dental: Dentistry & Braces
714 Massachusetts Ave, Cambridge, Massachusetts, 02139
This practice receives mixed reviews, with a significant divide between those who appreciate the clinical care and those frustrated by administrative and billing issues. While many patients praise the friendly and efficient clinical staff, others report predatory billing practices, poor communication, and a lack of cleanliness in the facility. The office's management is a frequent source of complaint.
We analyze 60 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always confirm your insurance coverage and get a written estimate before any procedure to avoid surprise bills.
✓ What Works Well
- Convenient Central Square location
- Some highly skilled and gentle dentists
- Easy to book appointments
✗ Areas to Improve
- Frequent administrative and billing errors
- Concerns about office cleanliness
- Reports of unnecessary treatment upselling
- Why are there so many billing discrepancies?
- Is the office following proper sanitation protocols?
Clinical care is good, but admin is a nightmare
Management is often unresponsive to complaints
Patients feel like a number rather than a person
- Category Health & Medical
- City Cambridge
- State Massachusetts
- Postcode 02139
- Country United States
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