Dr. Dental
480 Boston Rd, Suite 114, Billerica, Massachusetts, 01821
Dr. Dental in Billerica receives mixed reviews. Many patients praise the friendly staff, efficient service, and the doctors' ability to handle anxiety. However, there are recurring complaints about billing transparency, aggressive upselling of services, and long wait times. Some patients feel the practice prioritizes profit over patient care.
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Always verify your insurance coverage and treatment plan costs before agreeing to any major procedures.
✓ What Works Well
- Friendly and upbeat staff
- Good with anxious patients
- Convenient scheduling
✗ Areas to Improve
- Billing and insurance issues
- Aggressive upselling
- Long wait times
- Do you take my insurance?
- Why was I charged for this?
- Is this procedure necessary?
Great for cleanings, cautious for surgery
Staff is very patient
Feels like a dental chop shop
- Category Health & Medical
- City Billerica
- State Massachusetts
- Postcode 01821
- Country United States
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