1139 E Sonterra Blvd, Suite 301, San Antonio, Texas, 78258
Dr. Atkins is widely viewed as a highly skilled surgeon who gives patients their lives back, but his office staff is a frequent source of frustration. Many patients feel the administrative side is disorganized and sometimes rude, which contrasts sharply with the doctor's surgical talent. If you can navigate the front office, the medical care is often described as life-changing.
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Don't rely on phone calls; try to get referrals or follow-ups handled directly at the front desk.
✓ What Works Well
✗ Areas to Improve
Best surgeon in town, but the staff makes you want to scream.
He fixed my back, but getting an appointment was a nightmare.
Great doctor, terrible gatekeepers.