2300 S Clear Creek Rd, Ste 104, Killeen, Texas, 76549
Patients are polarized regarding Dr. Malave; many appreciate his personal care, but the office environment is widely criticized. Long wait times, rude front desk staff, and poor communication regarding labs and referrals are the primary complaints. Some patients feel the office is overbooked to maximize insurance claims, leading to a chaotic experience.
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If you have a serious condition, seek a specialist elsewhere; this office is better suited for minor, routine visits.
✓ What Works Well
✗ Areas to Improve
The doctor is spot on, but the office is a disaster.
Don't expect a quick visit; bring a book and a lot of patience.
The staff makes it hard to recommend this place.