230 Park St, empty, Miami, Florida, 33166
Dr. Guillermo Santos is highly regarded as a caring and attentive primary care physician. Patients often feel like family and appreciate his willingness to listen. However, the office staff is frequently criticized for being disorganized, rude, and unreliable with prescription refills and lab work, which detracts from the overall experience.
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Follow up personally with the pharmacy to ensure your prescriptions are sent.
✓ What Works Well
✗ Areas to Improve
Dr. Santos is the best, but the staff is a nightmare.
Great care, but be prepared for administrative headaches.
Solid doctor, just don't expect a smooth office experience.