600 E Taylor St, #210, Sherman, Texas, 75090
Dr. Gundersheimer is generally well-liked for his clinical skills and rapport with children. However, the office has faced criticism regarding customer service, specifically regarding phone etiquette and handling of product issues like lens quality. While many families have had great experiences, there is a segment of patients who feel their concerns were dismissed.
If you have a concern about your glasses, be persistent and ask to speak directly with the doctor if the staff is unhelpful.
✓ What Works Well
✗ Areas to Improve
Dr. G is amazing with kids.
Staff can be rude on the phone.
Great exams, but watch out for lens issues.