5350 Independence Pkwy, STE 120, Frisco, Texas, 75035
Patients often describe Dr. Gurrapu as a life-saver who truly listens and treats the root cause of issues. However, there is a significant divide in experiences, with many others citing aggressive billing practices and rude staff. The clinic seems to have a high standard of medical care that is frequently overshadowed by administrative friction and perceived unethical billing. It is a place where you might get great health results but a headache at the front desk.
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Always ask for a hard copy of lab orders and clarify if tests are covered by your insurance before they are performed.
✓ What Works Well
✗ Areas to Improve
Dr. Gurrapu is fantastic, but the billing department is a nightmare.
Great medical care, but the front office makes me want to leave.
They push for extra tests without asking, which leads to surprise bills.