Dr. Haeyang Chung, MD
17 Brinkerhoff Terrace, Palisades Park, New Jersey, 07650
Dr. Chung's practice is highly polarized. While many patients praise the doctors and nurse practitioners for their kindness, expertise, and thorough care, there is a consistent and strong pattern of complaints regarding the front desk staff. Patients frequently describe the receptionists as rude, condescending, and unprofessional, which significantly impacts the overall patient experience.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have issues with the front desk, try to communicate directly with the office manager or via email.
✓ What Works Well
- Kind and knowledgeable doctors
- Thorough and professional care
- Clean and well-maintained office
✗ Areas to Improve
- Extremely rude and unprofessional front desk staff
- Poor communication and scheduling issues
- Condescending tone from receptionists
- Are they accepting new patients?
- How can I reach the office for refills?
Dr. Chung is great, but the front desk is a nightmare.
Great medical care, but the staff is so rude.
I feel like a burden when I call the office.
- Category Health & Medical
- City Palisades Park
- State New Jersey
- Postcode 07650
- Country United States
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