DR Heating and Plumbing
4014 E 418, Suite 4, Rigby, Idaho, 83442
This business receives a polarized response. Many customers praise the technicians for being skilled, professional, and efficient, often highlighting specific employees like Victor or Robert. However, there is a significant volume of negative feedback regarding administrative communication, billing transparency, and scheduling issues. Some customers feel the company is difficult to work with when problems arise, leading to a 'hit or miss' experience.
We analyze 79 public reviews for DR Heating and Plumbing using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed, written estimate before work begins to avoid billing surprises.
✓ What Works Well
- Skilled and professional technicians
- Prompt emergency service for some
- Clean and tidy work
✗ Areas to Improve
- Poor administrative communication
- Billing transparency issues
- Inconsistent scheduling
- Why was I charged for a trip when the job wasn't finished?
- How do I get an itemized invoice?
- Are they reliable for large installations?
The technician was great, but the office is a nightmare.
They fixed my furnace when others couldn't.
Communication is very limited and frustrating.
- Category Home Services
- Neighborhood Rigby
- City Rigby
- State Idaho
- Postcode 83442
- Country United States
