Health & Medical · Pediatrics

Dr. James J. Wu, MD

1818 N Orange Grove Ave, Suite 200, Pomona, California, 91767

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

Dr. Wu is highly regarded as a skilled and patient pediatrician, with many families staying with him for years. However, the office staff is a frequent source of frustration, with complaints about rudeness, poor communication, and long wait times. While the clinical care is excellent, the administrative experience can be a significant drawback.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 35/100
Pro Tip

If you have an urgent concern, try calling early in the morning to get a same-day appointment.

Experienced pediatrician
High patient loyalty
Pros & Cons

✓ What Works Well

  • Skilled and patient pediatrician
  • Good bedside manner
  • Clean and spacious office

✗ Areas to Improve

  • Rude and unhelpful office staff
  • Long wait times
  • Difficulty scheduling appointments
Frequently Asked Questions
  • Why is it so hard to get an appointment?
  • Are the doctors accepting new patients?
User Feedback

Dr. Wu is amazing, but the staff is a nightmare.

Great clinical care, but the admin side is frustrating.

I love the doctor, but the wait times are unacceptable.

Location Details
Street: 1818 N Orange Grove Ave, Suite 200
Neighborhood: Pomona
City: Pomona
State: California
Postcode: 91767
Country: United States
Location
1818 N Orange Grove Ave # 200, Pomona, CA 91767
Quick Info
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