375 E Central Ave, Suite 361, Winter Haven, Florida, 33880
Dr. Odom is widely respected for his honesty, skill, and fair pricing. Many patients appreciate that he doesn't push unnecessary treatments. However, the office staff, particularly the front desk and billing department, receives frequent complaints regarding poor communication, long hold times, and billing errors. While the clinical care is excellent, the administrative side of the practice is a significant source of frustration.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always double-check your billing statements against your insurance EOBs, as administrative errors are common.
✓ What Works Well
✗ Areas to Improve
Dr. Odom is the best dentist I've ever had.
Billing department is a nightmare.
Staff is friendly but disorganized.