Dr. Jason Hurst
7277 Smith's Mill Rd, Suite 200, New Albany, Ohio, 43054
Patients consistently praise Dr. Hurst for his exceptional bedside manner and clear communication. While the surgical outcomes are frequently described as life-changing, some patients have expressed frustration with the administrative side of the practice, specifically regarding return calls and insurance coordination. Overall, the clinical care is viewed as top-tier, making the office a go-to spot for orthopedic needs despite occasional office management hiccups.
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Patients suggest calling early in the week to ensure administrative requests are processed before the weekend.
✓ What Works Well
- Exceptional bedside manner
- Clear and thorough explanations
- Successful surgical outcomes
✗ Areas to Improve
- Slow administrative response times
- Difficulty with insurance coordination
- Occasional long wait times
- How long is the recovery for knee replacement?
- Does the office accept my specific insurance plan?
Dr. Hurst is a rockstar who truly listens.
The surgical staff is professional and efficient.
Administrative follow-up needs a serious boost.
- Category Health & Medical
- City New Albany
- State Ohio
- Postcode 43054
- Country United States
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