DR. JEFFREY SCALES, MD
6216 Fayetteville Rd, Durham, North Carolina, 27713
Dr. Scales is highly regarded for his clinical expertise and ability to diagnose complex conditions. However, the practice is frequently criticized for its administrative management, including billing issues, scheduling errors, and rude staff. It is a practice where the medical care is excellent, but the patient experience is often marred by administrative friction.
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✓ What Works Well
- Highly skilled and knowledgeable doctor
- Effective treatment plans
- Thorough and patient-centered care
✗ Areas to Improve
- Poor administrative management
- Billing and scheduling errors
- Rude and dismissive staff
- Is the doctor accepting new patients?
- How do I reach the office?
- Is the billing transparent?
Excellent doctor, poor admin
Life-changing care
Billing is a headache
- Category Health & Medical
- City Durham
- State North Carolina
- Postcode 27713
- Country United States
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