Dr. Jennifer M. Ridge
210 N Breiel Blvd, Middletown, Ohio, 45042
Dr. Ridge is a well-regarded dermatologist, but her practice is plagued by administrative issues. Patients love her clinical care and bedside manner, but the front office, billing, and communication are frequent sources of frustration. It's a classic case of a great doctor being let down by a disorganized support team.
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If you have an urgent question, try to get a direct email or portal message to the clinical staff, as the front desk is often overwhelmed.
✓ What Works Well
- Knowledgeable and caring doctor
- Effective treatment plans
- Professional clinical care
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance issues
- Long wait times
- Why is it so hard to reach the office?
- Do you accept my insurance?
Dr. Ridge is great, but the office is a mess.
Hard to get through, but worth it for the care.
Billing department is a nightmare.
- Category Health & Medical
- City Middletown
- State Ohio
- Postcode 45042
- Country United States
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