Dr. Jeremy W. Allen Family Dentistry
908 W 5th St, Suite 114, London, Kentucky, 40741
This office receives a mix of glowing praise and significant criticism. Many patients love the friendly, compassionate staff and the painless procedures, often highlighting the office's ability to handle dental anxiety. However, there are numerous reports of poor front-desk communication, billing issues, and frustration with scheduling policies. It seems to be a hit-or-miss experience depending on the specific staff member and the nature of the visit.
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Always verify your insurance coverage and appointment status directly with the office manager to avoid last-minute issues.
✓ What Works Well
- Compassionate and friendly staff
- Painless procedures
- Great for dental anxiety
✗ Areas to Improve
- Poor front-desk communication
- Billing and insurance issues
- Inconsistent scheduling policies
- Do you accept Medicaid?
- Why was my appointment cancelled?
- Are you accepting new patients?
They really care about their patients.
The front desk is very difficult to deal with.
Great dentist, but the admin side is lacking.
- Category Health & Medical
- City London
- State Kentucky
- Postcode 40741
- Country United States
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