Dr. John K. Yoo - ENT Doctor
13009 Gulf Commerce Dr, Suite 101, Houston, Texas, 77034
Patients consistently praise Dr. Yoo for his thoroughness, humor, and genuine care, often noting he treats them like family. While the clinical experience is top-notch, the office staff frequently receives criticism for poor communication and lack of follow-up. Many patients feel the doctor is a spot-on diagnostician who takes his time. However, the administrative side of the practice is a major pain point for some.
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If you need surgery scheduled, try calling early in the morning to catch the office manager directly.
✓ What Works Well
- Excellent bedside manner
- Thorough examinations
- Friendly and funny personality
✗ Areas to Improve
- Unresponsive office staff
- Difficulty scheduling surgeries
- Long wait times for some
- Does Dr. Yoo accept my insurance?
- How can I get a return call from the office manager?
Dr. Yoo is a fantastic physician who really listens.
The office staff needs to improve their communication.
Great experience, but the front desk is a headache.
- Category Health & Medical
- City Houston
- State Texas
- Postcode 77034
- Country United States
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