21000 NE 28th Ave, Suite 205, Aventura, Florida, 33180
Dr. Cross is highly regarded as a thorough, compassionate, and knowledgeable neurologist. Patients appreciate his bedside manner and his ability to solve complex issues. However, the office administration, particularly the phone system and front desk, is a frequent source of frustration. Despite these administrative challenges, the quality of medical care keeps patients coming back.
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Use the patient portal for communication if possible, as the phone lines are often overwhelmed.
✓ What Works Well
✗ Areas to Improve
Dr. Cross is a true mensch and a great doctor.
The office staff needs to be more professional.
Worth the wait for such high-quality care.