4030 Sheridan St, suite c, Hollywood, Florida, 33021
Dr. Masel is generally praised for his expertise, thoroughness, and clear communication. Many patients feel well-cared for and trust his medical judgment. However, there is a significant group of patients who are very unhappy with the office management, citing rude staff, long wait times, and poor communication. It's a practice where the medical care is highly valued, but the administrative experience is a major pain point.
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If you have a long wait, don't hesitate to ask the front desk for an update on the doctor's schedule.
✓ What Works Well
✗ Areas to Improve
Dr. Masel is great, but the office management is a nightmare.
I love the care, but I'm tired of waiting for hours.
Great care if you can get past the front desk.