Health & Medical · General Dentistry

Dr. Kelli M. Dumas, DDS

5498 Poplar Ave, Suite 1, Memphis, Tennessee, 38119

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

Reviews for Dr. Dumas are extremely polarized. Many patients describe her as a caring, funny, and highly skilled dentist who treats them like family. Conversely, there are serious allegations regarding billing practices and refund refusals. Potential patients should exercise caution and verify all billing details.

Our Review Process
0
Most Relevant
20
Newest
20
Highest
19
Lowest

We analyze 59 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 30/100
Pro Tip

Always request an itemized bill and compare it against your insurance Explanation of Benefits (EOB).

Personalized care
High-energy environment
Pros & Cons

✓ What Works Well

  • Very personable and funny dentist
  • Treats patients like family
  • Good at explaining treatment plans

✗ Areas to Improve

  • Serious allegations of billing fraud
  • Refusal to issue refunds
  • Inconsistent administrative communication
Frequently Asked Questions
  • Is it true they refuse refunds?
  • How does the office handle insurance billing?
User Feedback

Dr. Dumas is the best, she makes you laugh.

Billing is a nightmare; check your EOBs carefully.

Great care, but the business side is questionable.

Location Details
Street: 5498 Poplar Ave, Suite 1
Neighborhood: East Memphis
City: Memphis
State: Tennessee
Postcode: 38119
Country: United States
Location
5498 Poplar Ave Suite 1, Memphis, TN 38119
Quick Info
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