18648 McKay Dr, Suite 220, Humble, Texas, 77338
Patients generally praise Dr. Nguyen for his clinical expertise and attentive bedside manner, often noting he takes the time to listen. However, the office staff frequently receives harsh criticism for being rude, unprofessional, and difficult to reach. Many patients feel the administrative side is a major bottleneck, leading to long wait times and frustration. Despite the staff issues, many remain loyal due to the doctor's quality of care.
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Bring a book or entertainment, as wait times often exceed an hour regardless of your appointment time.
✓ What Works Well
✗ Areas to Improve
The doctor is spot on, but the staff is a nightmare.
Great medical care, but the admin side is a total mess.
Don't let the staff reviews scare you away from a good doctor.