11886 Healing Wy, Suite 300, Silver Spring, Maryland, 20904
Dr. Monaghan is widely regarded as a highly skilled and empathetic orthopedic surgeon. Patients frequently praise her bedside manner and ability to explain complex issues clearly. While the clinical care is top-tier, the administrative side—specifically insurance pre-authorizations and call-backs—is a recurring source of frustration for patients.
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If you need a pre-authorization, follow up with your insurance company directly to ensure the office has submitted the necessary paperwork.
✓ What Works Well
✗ Areas to Improve
Dr. Monaghan is the best, but the office needs to fix their admin process.
I trust her with my surgery, but the paperwork is a headache.
Great doctor, but be prepared for some administrative delays.